While we have been set up to provide the same level of service we always have throughout levels 4 and then 3, our Fisher Funds team will return to our office in Auckland from Thursday 14 May 2020. To meet social distancing requirements, we will not have all of our team members in the office at all times and will operate with flexible work hours, or allow staff to work from home as needed.
We are very excited about returning back to our work home of Takapuna and to be able to extend an invitation for our clients to come in and meet with their advisers as they require, although video meetings remain available. The health and safety of our clients and employees remains our top priority. We will continue to maintain strict social distancing, an increased cleaning regime and increased hygiene practices, as well as facilitating contact tracing abilities.
We ask that clients call or email ahead of time to ensure the person you wish to meet is available, however if you are in the neighbourhood and want to pop in, we will try and accommodate you as best as we can.
What you can expect if you’re visiting us
Your experience will largely be the same, apart from a few small changes. This is to ensure we are maintaining a safe environment for all clients and staff and include:
- Social distancing to ensure a minimum of 2 metre between clients and staff.
- A registration process to assist health authorities with contact tracing. This is on our existing Fisher Funds system and these check in screens are regularly cleaned.
- Increased cleaning and sanitation, including antibacterial wipes and hand sanitiser
- No shaking hands or physical contact between staff or with clients.
For more information, please visit https://covid19.govt.nz.
We look forward to welcoming you into the office