For this Privacy statement:

Fisher Funds, we, us or our means, either collectively or individually, any of the following:

• Fisher Funds Management Limited

• FFML TopCo Limited

• FFML HoldCo Limited

• Fisher Funds Wealth Investments Limited Partnership

• Fisher Funds Wealth Investment Management Limited

• Portfolio Custodial Nominees Limited

• Fisher Funds Wealth Management Limited.

The head office for Fisher Funds is 67-73 Hurstmere Road, Takapuna, Auckland and you can find our contact details on our website.

This statement applies to the products and services that are offered by Fisher Funds. It applies to any person who interacts with us in relation to our products and services – through the Website or otherwise, and whether or not you become a Fisher Funds client.

When you use our services, you agree that we may collect, use, store, and share your personal information as we’ve described in this statement. Any of our products, services or digital platforms may have additional privacy terms, which you will be advised of and agree to when you sign up for that product, service, or digital platform.

We want you to understand what personal information we collect and store about you when you interact with us, what we will do with that information, and who we might share that information with.

That’s what this statement covers.

We may need to change this statement from time to time, but the latest version will always be available on our website. We will usually give at least 14 days’ notice to customers impacted by material changes to this statement except when it is not practicable to do so such as urgent changes we need to make to protect security or meet law changes. Your continued use of our products, services, or digital platforms after the end of the notice period will be treated as your acceptance of the updated statement.

New Zealand privacy law sets out the rules we must follow in collecting, storing, using and sharing any personal information you give us. When we say, ‘New Zealand privacy law’, we mean the law in New Zealand that covers personal information that’s in force at the time that you use our services. This includes codes of conduct issued by the Privacy Commissioner that apply to our services to you.

Information we collect and how we use it

Type of personal information collected

We may collect the following personal information:

• Contact information such as your name, address, phone number, email address;

• Financial information such as your bank account details, salary, employment status, investment expectations, choice of investment fund or other information about your financial goals;

• Tax information such as IRD number, prescribed investor rate (PIR), resident withholding tax (RWT) rate, and any international tax details;

• Identity information such as NZ passport or proof of address;

• Website data when you use our websites, such as IP address, activity and pages visited.

• Gender;

• Date of birth or age;

• Your voice or image;

• Your biometric voice pattern, if you consent to giving it to us;

• Any personal information needed to deliver products and services;

• Any personal information you provide to us.

What happens if I don’t provide the requested information?

If you do not provide the information we request, we may not be able to provide our products or services to you or answer your questions. If you’re unsure what information is important and how sharing it might affect you, please feel free to contact us. To have a business relationship with you, we need you to provide us with your name, address, contact details, IRD number, identity information, and date of birth. Other information we may collect is required for some products and services, but not others.

Who we collect information from

Where possible and in most cases, we will collect information from you directly. Sometimes we may collect information about you in other ways if we reasonably believe it’s necessary to do so, such as:

• From any person or referral partner who refers you to us;

• From publicly available sources such as social media platforms, or public registers;

• Your employer;

• People or organisations acting on your behalf such as your legal or financial advisers;

• Regulatory and government agencies, such as Inland Revenue;

• Any other person who can provide us with information that relates to a purpose listed in this Privacy Statement, including any third-party identity verification system such Verifi Identity Services Limited, known as Cloudcheck or APLYiD.

We may also collect information about other people from you if you provide that information to us (such as while obtaining financial advice or joint retirement projections). If you do provide us with someone’s personal information, you must make sure you have the authority to do so, and that the person knows their information may be used by us in the circumstances set out in this statement.

We may make enquiries to third parties about any information that you provide to us to check the accuracy of the information.

How we use your information

We only use your information in the ways described in this statement, or in ways approved by New Zealand law. We may use your personal information to:

• Provide services, products, and digital platforms to you;

• Evaluate and improve our client contact, digital platforms, products, and services;

• Contact or market to you, including via social media or website ads. We may use information to provide targeted marketing or contact to ensure it is suitable or relevant to you;

• Contact you regarding incomplete or partial application for products or services;

• Protect and enforce our rights as part of our relationship with you;

• Comply with applicable laws or legal rules including anti-money laundering and countering financing of terrorism laws, financial regulations, and tax administration;

• Respond to lawful requests from government agencies, such as the New Zealand Police or Inland Revenue; conduct market research, data processing, and statistical analysis;

• Let you know about offers, accounts, products, and services that might be of interest to you, including from selected business partners, and such as entities who refer prospective clients to us who market our products. If you would prefer not to receive this information, you can contact us.

If we need to use your information for another purpose other than what you have authorised, we will contact you to obtain your consent before using your information for that purpose.

Sharing your information

You agree that we can share your personal information with:

• Any person in New Zealand that provides services to or for us and who needs it to assist us with the purposes listed above;

• Any person overseas that provides services to or for us. We will only engage an overseas person to provide services to us in relation to personal information if we are comfortable they will safeguard that information in a way that is comparable to NZ privacy law or are subject to privacy laws that will provide comparable safeguards to those in this Act. If we cannot get that comfort, we will obtain your authorisation before sharing any of your information with that person;

• A referral partner if you are their customer or were referred to us by them. Some referral partners may receive your account details so they can display your KiwiSaver account details on its internet banking and mobile banking application for you and undertake analysis of and make improvements to its referral programme;

• Debt collection agencies if you owe us money;

• Agencies engaged by us to verify customer identity or address information;

• Organisations conducting market research, data processing and statistical analysis for us;

• Our assignees or potential assignees law enforcement authorities, the courts, government agencies, regulatory authorities or impacted third parties, both in New Zealand and overseas, where we are required to or we believe the disclosure will assist us to comply with any law or legal rules or will assist in the investigation, detection and/or prevention of fraud, money laundering or other criminal offences;

• The Supervisor(s) or Custodian(s) of our product(s) and service(s);

• Anyone that we need to contact to carry out your instructions to us (including the recipient of any payment);

• Anyone you authorise us to disclose that information to;

• Anyone, for statistical or research purposes when it won’t be used or published in a way that could identify you and in other limited circumstances permitted by New Zealand privacy law.

Your rights of access to and correction of information

We take reasonable precautions to ensure that the information we hold about you is accurate, though this depends on you telling us about any changes which affect the information we hold about you (such as your name, address, or phone number). You may ask us for access to the information we hold about you and, if necessary, request corrections to it. Under New Zealand privacy law, we may charge you for this.

If we are not prepared to make the change you seek, you are entitled to ask us to attach a statement of correction to the relevant personal information.

If you would like access to the information we hold about you, please contact us.

If you would like to make a complaint, please contact us or you can see the Officer of the Privacy Commissioners complaint page found here

Storing your personal information

We may store your information in either physical (documentary) or electronic form, and we may contract a third party to store it (either in New Zealand or overseas).

Third parties which hold your information may be subject to laws or legal rules which require them to disclose your information. If they are based overseas that may include overseas laws and rules. Under New Zealand privacy law we are still responsible for the safekeeping of your personal information. We take the security of your personal information seriously, so we make sure that anyone we contract to hold information for us takes care to protect it from unauthorised disclosure, loss, or misuse and is subject to appropriate privacy laws or complies with other privacy safeguards (such as encryption).

Under New Zealand privacy law, we may only retain your personal information for as long as it may be lawfully used. Even if you have stopped using our products and services, or your engagement with us about our products and services has stopped, we have legal obligations to retain your information for a period of time. If you would like us to delete your information, please contact us.

CCTV cameras in our offices

We may also use CCTV cameras to record footage at our offices for security and safety purposes. Recorded footage may constitute personal information under the Privacy Act 2020. The footage will be used to detect and deter criminal behaviour in our workplace. Signage advising of such equipment will give notice of the areas covered.

If you are recorded by our cameras, you have the right to access that footage so long as it relates to you and is reasonably accessible. CCTV footage will usually be retained for a period of 30 days, after which time it will usually be deleted.