23 November 2021

    Fisher Funds client services recognised at this year's CRM awards


    We pride ourselves on keeping our clients at the heart of what we do at Fisher Funds, and this has been recognised at the 2021 CRM Contact Centre Awards. These are nationwide awards focused on seeking out the best client service delivered by contact centres over telephone, email and live chat.

    This was the 6th year our team entered these awards and the results are a testament to the teams focus on delivering superior service and inspiring our clients to make better decisions.

    With current restrictions this year’s event was held online, however, the team still managed to celebrate virtually.

    We are proud to have won the following awards:

    • First place in Web/Email Customer Service in New Zealand

    • First place for Live Chat in New Zealand

    • First place for Outbound B2C - Customer Care in New Zealand

    • Favourite CSR's voted by CRM Consulting JudgesAshwin RasanayagamLori Haggerty

    • Favourite Outbound Representatives voted by CRM Consulting JudgesKalasia Senico

    Our team is here to help with any questions you may have, contact us on 0508 FISHER (0508 347 437) by email or live chat.