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Financial hardship and serious illness withdrawals

Early withdrawals from your KiwiSaver account may be available (subject to criteria) for:

Significant financial hardship

Significant financial hardship

If you are suffering or likely to suffer from significant financial hardship you can apply to withdraw some of your savings. Significant Financial Hardship is defined in the KiwiSaver Act as significant financial difficulties that arise because of:

  • a member's inability to meet minimum living expenses
  • a member's inability to meet mortgage repayments on his or her principal family residence resulting in the mortgagee seeking to enforce them mortgage on the residence
  • the cost of modifying a residence to meet special needs arising from a disability of a member or member's dependent
  • the cost of medical treatment for an illness or injury of a member or a member's dependent
  • the cost of palliative care for a member or a member's dependent or the cost of a funeral for a member's dependent; or
  • the member suffering from a serious illness.

If you need clarification on any of the above circumstances and how they may apply to you, please contact our client services team on 0800 772 837 or email us.

You can apply online for a Significant Financial Hardship Withdrawal from your KiwiSaver.

Apply online »

Serious illness

Serious illness

Serious illness is defined in the KiwiSaver Act as meaning an injury, illness or disability that:

  • results in the member being totally and permanently unable to engage in work for which he or she is suited by reason of experience, or training, or any combination of those things; or
  • poses a serious and imminent risk of death.

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