25 November 2025

    Celebrating award‑winning client service that puts you first

    Category

    Our Client Services Team was recognised at the 2025 CRM Contact Centre Awards this month, receiving awards across all nine categories entered, including first place for Customer Service in centres with fewer than 50 people.

    These awards reflect the dedication and passion our team brings to every interaction. For us, this isn’t just about trophies, it's about what it means for you – our clients. It's a reminder that we’re committed to delivering exceptional service, clear communication, and real support every day.

    Take a look at the awards they’ve earned – a testament to the hard work behind the scenes:

    • Winner – KiwiSaver Support Services

    • Diamond Award (First Place) for Customer Service in New Zealand (Contact Centre with under 50 seats).

    • Diamond Award (First Place) for Web/Email Customer Service

    • Diamond (First place) - Live Chat

    • Diamond Award (First place) for Social Media in New Zealand

    • Diamond (First place) – Omnichannel

    • Diamond Award (First Place) – Outbound Business to Consumer - Customer Care

    • Inbound agent of the year – Harry Stockill

    • Outbound agent of the year – Sam Wijtkamp

    Talk to us

    If you’ve got questions about using your investment, our friendly team are here to help. You can drop us an email, call us on 0508 347 437, or chat with us online.